Welcome to Pluggy Bike
Pluggy Bike is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
- Personal Information: We collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, postal address, payment information, and other relevant details.
- Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us understand how our website is being used and improve our services.
2. How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including delivering products, processing payments, and providing customer support.
- To Improve Our Services: We use non-personal information to analyze website usage, improve our website’s functionality, and enhance the overall user experience.
- To Communicate With You: We may use your personal information to send you updates about your order, promotional offers, newsletters, and other communications. You can opt-out of receiving promotional emails at any time.
- To Enhance Security: We use your information to detect and prevent fraud, protect against security threats, and ensure the safety of our customers and website.
3. How We Share Your Information
- Third-Party Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
- Access and Correction: You have the right to access and correct any personal information we hold about you. To do so, please contact us using the information provided below.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
8. Changes to This Privacy Policy
Pluggy Bike reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pluggy Bike 13/189 -A1, A2, Ground Floor, Falcon Tower, Shastri Nagar, Maradu, Kochi, Ernakulam, Kerala 682304
Phone: 070345 54558
Email:
Thank you for trusting Pluggy Bike with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience for all our customers.