contact us
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Head Office
Ground Floor A1,A2 Falcon Tower, Ernakulam, Maradu, Kochi, India 682304
Whatsapp Support
Have a question? Message us on WhatsApp — we’re here to help with any doubt, anytime.
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FAQs
Whether you're new to e-bikes or ready to buy, these FAQs will guide you through everything.
Can I test ride a bike before buying?
Yes! At PluggyBike, we offer free test rides so you can experience the performance and comfort of our e-bikes before making a decision.
What payment methods do you accept?
PluggyBike accepts all major payment methods including UPI, credit/debit cards, net banking, cash, and EMI options. We make sure your payment process is smooth and flexible.
What kind of after-sales service do you offer?
We offer full after-sales support, including servicing, warranty assistance, and spare parts availability to ensure your ride stays smooth and reliable.
How long does delivery take after purchase?
Most deliveries are completed within 2–5 working days, depending on availability and location. We’ll keep you updated every step of the way.